Help & Support
You're never alone with Live Doctors - 24/7 human support, right when you need it.
💬 Need Help Deciding? We've Got Your Back - Instantly.
Whether you're ready to dive in or have a few questions - our expert support team is always one click away.
📞 Book a Demo
Discover how Live Doctors can help your clinic grow 3X faster - from appointments to patient follow-ups. Our experts will walk you through it live.
📩 Contact Support
Have a question? Need help getting started? Our India-based support team is available round the clock by WhatsApp, email, or call.
Frequently Asked Questions
Find answers to common questions about Live Doctors' dedicated support system.
You can reach our support team 24/7 via WhatsApp, email, or direct phone call. Simply click on "Get Instant Support" and we'll assist you right away - no bots, just real people.
We pride ourselves on industry-best response times - most queries are resolved within 15 minutes, even on weekends. Doctors don't wait, neither do we.
Yes! You can book a free, personalized demo tailored to your specialty and clinic needs. Our product experts will walk you through every feature live, and answer your questions on the spot.
We offer dedicated onboarding support and 24/7 live assistance through chat, WhatsApp, and phone. Plus, every paid plan includes access to a doctor success team that ensures smooth setup and ongoing usage.
Yes - every new user gets guided onboarding, tutorial videos, and live walkthroughs. We make sure you're comfortable using Live Doctors from day one, even if you’re not tech-savvy.
Absolutely. If you're switching from another platform, our team can help migrate your appointments, patient data, and digital records securely and quickly - no extra charge.
Basic: Email & Chat, Professional: Live Chat, Email & WhatsApp, Premium: 24/7 Priority Support + Dedicated Success Manager.